Salesperson in the store: Guzhen beautiful scenery

As night falls, the lights are on. In the ancient town of Dengdu, around 7:30 in the evening, in the brightly lit, dazzling lights are on the "Shili Deng Street", or three or two gangs, or three or five groups, or playful, hustle, or arrogant, Whispering, they are young and beautiful, they are young and energetic. They are the sales elites who are active in the forefront of the ancient town of Dengdu. They all have a common name - the store salesperson.
Most of them come from other places, mostly in Guangdong, Guangxi, and Sichuan. They are quietly working for the lighting industry in Guzhen, and they have become a link between Guzhen Lighting and communication and exchanges with national distributors and foreign buyers, playing an important role.
Their average age is less than 25 years old, which means that most of them were born in the 1980s. They are either arrogant and enterprising; or they are skilled and sharp-eyed; or warm and thoughtful, decent. Under their needles, the ancient town lighting has flowed to all parts of the country, and the ancient town of Dengdu has gone all over the world.
Let us observe them closely, think about them, and walk into their work, life and inner world!

Youth gave the store to Arjun: Guangdong Yangjiang, 28 years old, married, sales manager, 8 years sales, and served two lighting companies.
Reporter: Why did you choose to come to the ancient town? How did you choose to do the sales work in the store?
Arjun: I came to the ancient town in the second half of 1997. In fact, it is very accidental to come to the ancient town. At the beginning, a friend had done business in the ancient town. I heard that it was good, so I came here.
The idea was very simple at the time, and it was good to have a job. After arriving in the ancient town, I entered a lighting company. At the beginning of the clerk, about two months later, the boss transferred me to the sales department to sell, and always went home to get married in 2001. In the second half of 2002, I returned to the old town and entered the current company.
In the past few years, Guzhen lighting companies have high requirements for store salespersons. Generally, they are not directly placed in the store, but they must first pass the assessment and meet the requirements before they are transferred to the store. Unlike the past two years, because there are more stores, people are not good, so many companies directly hire salespersons.
Reporter: After 8 years of sales work in the store, what are your experiences and feelings?
Arjun: It’s not easy to do our trip. It should be said that it is very hard.
At the beginning of the work, because the business is not skilled, lighting accessories, prices, etc. are often mistaken, and sometimes customers are more proficient in business than I am, so the pressure is very large. But I am also a person who must understand things, thinking that I can never give up halfway, so I will make up for myself when I go back at night. I will ask more and learn more during the day. After about 1 month, the business is almost familiar.
Experience in sales is important in the store. I didn't understand it at first, so I was under a lot of pressure. Later, when the business got started, the sales skills were crucial, and the tricks needed to be accumulated a little bit. For example, if a customer enters the door, you must judge whether he is buying a lamp or not, or come to hang out, or a spy comes over to inquire about "military sentiment", hehe. (Reporter: How did you do it?) In fact, it is also simple, but I don’t know how to say it when I say it. Anyway, when the general guests come in, we can all judge that it is not far from ten. When guests enter the door, we usually ask them where they do business, where the store is, because we know most of the lighting market in China. If his answer is not right, it is definitely not for business. (Reporter: In this case, how do you deal with it in general?) The usual practice is to be enthusiastic and courteous, but to scare them out of the "high price." In fact, there are not many such situations. Most of them are sent by "spy". They are usually prepared to be more comprehensive. It is difficult to judge on the technical side, but the salesperson who is usually long-time can see it at a glance. No reason, by feeling, and I have never looked away, huh, huh.
(Reporter: If someone is going to be a dealer, but he hasn't done it before, go to the ancient town to understand the market, you scare him away with "high price", isn't this a potential customer lost?)
No, such a guest can be judged through the questions he raised. Therefore, I said that it is very important to have a salesperson experience, and many things are difficult to express in words. We usually can't forget the people who have entered the store. This needs more accumulation and precipitation.
After 8 years, I don’t feel as long as it is, huh, huh. I remember that at first, because of the unfamiliar business, I was so anxious that I often shed tears. At that time, there were not many friends, and many people couldn’t tell Others that all the confusion and sorrow had to be stunned by me. I was only 19 years old, and I could only force myself and constantly cheer myself up: I must persist. Go on! I still remember that when I was a salesperson for more than two months, I received a large order for more than 200,000 yuan. At that time, I was very happy. When I went back to work, I was excited to think about it, huh, huh. I have been walking over here for so many years, I have been hesitating, but I have finally come to the present.
Reporter: What are the plans for the next step? How do you plan your next 8 years?
Arjun: This is a secret, huh, huh. However, following a company for so many years, it is already very emotional. There is also a tacit understanding of cooperation with colleagues, and our boss is good, the company has developed well, and I should continue to develop in this company. As for the next 8 years, I never thought about it, I really didn't think about it. It’s so horrible. I’m a little older in 8 years. Ha continues to go down. Affi: Chongqing, 29 years old, married, sales manager, 5 years sales experience, has been serving a crystal lamp company.
Reporter: As a salesperson and sales executive, how do you usually work? How is the subordinate managed?
Affi: The store salesperson is mainly responsible for on-site customer reception, product introduction and recommendation, and order-taking services, as well as collecting information and customer contact. There is a specific division of labor in our store, and the two are responsible for domestic agents. The two are responsible for foreign businessmen, one is responsible for new customers, and I usually organize and coordinate the work of the subordinates in addition to the normal work of the salesperson. For example, when new customers are concentrated, I will coordinate other people to complete the reception.
The salespersons in the store are mainly girls, and there will be no major problems in management. Maybe it’s because of girls, sometimes they are more emotional, and girls’ eyes are more than normal. They are all very good at work. I usually rarely contact them when I have daily life problems. Sometimes I feel that they have emotional problems, or there is a little contradiction between colleagues. I will choose some relatively straightforward methods, such as talking to them, or intentionally arranging some fun activities to be interspersed in the work, try not to affect normal work.
Reporter: The turnover of the salesperson in Guzhenmen is relatively large. What do you think about this problem? Is there any other company that digs you with a high salary?
Affi: Yes, but I think this is normal. On the one hand, the lighting store is constantly changing, so the salesperson will have a flow; at the same time, the salespersons have their own ideas, and some want to leave the ancient town, and some want to have a higher pursuit.
As for me, there are indeed several stores to dig me up, and the salary is higher than the current one. But on the one hand, I have been working in this company for a long time, I already have feelings, and I have a certain sense of identity with the company itself. On the other hand, I consider that if I have a new environment, I don’t know the company and I am not familiar with the boss. There is also a lack of tacit understanding with new colleagues. At the same time, I feel that the development of a person cannot be separated from the corresponding platform. Maybe I can play well on this platform, but it will not work if I change the platform. Because personal development is inseparable from the company's training and support, especially the support of the boss, it is easy to change places, but it is difficult to say if you can do it after changing places. Therefore, I have declined to dig my business.
Reporter: You are so busy at work, from 8 am to 7:30 pm, your husband has no complaints? Who does the housework do? What should the child do?
Affi: Oh, no matter what kind of work between husband and wife, there will be bumps and bumps, so what is needed is mutual understanding and support. In today's society, women are half the sky, huh, huh. As for housework, who has time to do it, why do you want to do it! Children, put them in kindergarten early in the morning, and picked up personal problems in the evening. Xiaomei: Guangxi, 23 years old, unmarried, salesperson, 1 and a half years of sales experience, served two stores.
Reporter: Do you feel hard at work? How do you arrange the show after work?
Xiaomei: I didn't feel much hard work at work, because in the air-conditioned room, it is quite easy to do some work to receive customers.
It’s really a hassle after work. I don’t have a lot of friends here, sometimes I gather with my fellow villagers. After dinner, I sing K, but I’m not just shopping for a road, huh, huh. In fact, everyone is almost like me. It is not too late to get off work, and there is no place for us to play. They are occasionally gathered together. Usually they go to work with colleagues and go back to work in the dormitory. There is no special program.
Reporter: Don't you date your boyfriend?
Affi: Oh, not yet. There are not many boyfriends in the sales office here, because everyone usually does not go out to play. Some companies pull back to the company dormitory after work, there is no chance to contact friends outside, so it seems that many salespersons do not have Boyfriend, age is much older than me. There is no boyfriend. Actually, there are quite a few boys chasing it, but there is no time to date, no way. I am not too anxious, it is more troublesome than me, some are already 25 or 26 years old, and there is no boyfriend, they will be more anxious (文 / 谭秋飞)
Source: Lighting Vision



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