Xiao Bian believes that all users who use smart TVs are tempted by the BUG of smart TVs, and often have some problems, but don't worry. After experiencing problems, we think about how to solve them. Today, the sofa Xiaobian gives you the most common inventory. Smart TV troubleshooting.
According to a smart TV quality satisfaction survey, 32% of smart TV users said that at least one failure occurred within three years. Among them, the screen display, unable to install after the APP download, and upgrade failure are the hardest hit areas, and are also the places where users have the most fierceness.
Since then, the failures of the smart TV have been ranked twice, which is called "Smart TV Fault TOP5".
TOP1 Smart TV System Failure
1, smart TV upgrade failed
A: The smart TV upgrade is definitely a troublesome thing, it is easy to fail, and the result of the failure is no result, either the system is blank screen, or it can not start. What should I do if this happens? Only the mandatory brush or after-sale service is reported. Strong brush method please choose according to their TV model.
2. Insufficient operation fluency, when reading the mobile hard disk, turning pages to find files, the overall response is slow.
A: In this case, there is basically no solution, and the slower it is, the more similar the system is to water, and the more dirty it is.
TOP2T Smart TV Software Failure
1, pre-installed third-party software applications, flashback, can not be installed
A: For compatibility issues, it is recommended to download applications from the built-in app store because applications in the store are generally tested for compatibility. If you install third-party applications, it is recommended that you install compatible and adaptable products such as Aijia Market.
2, continuous switch app, let the TV change card
A: Due to limitations of the Android system, after launching multiple applications, multiple background processes will occupy system resources, which will slow down the operating system, such as Android phones on the market. In this regard, it is recommended that you download some cleanup tool applications to clean up the system cache. You can download the TV Security Assistant in the Aijia Market. The TV Security Assistant is a system tool software optimized for intelligent set-top boxes and smart TVs that can provide users with Remote installation of application software, multi-frequency interaction, one-click cleaning, network monitoring, network speed testing, file management, software management, software lock, and other functions to keep your TV at its best.
TOP3 Smart TV hardware failure
1. Smart TV installation SD card does not display
1) Solve it by upgrading or downgrading.
2) Wipe the SD card chip with the alcohol cotton, often the chip has grease or garbage, can not read the data inserted into the TV.
3) The thickness of the SD card is not enough. After inserting, the spring sheet cannot touch the chip. It can be solved by sticking one or two layers of transparent tape on the back of the SD card.
TOP4 smart TV boot failure
1. The smart TV emits a crispy “click†sound after watching or turning off the power.
A: The smart TV is a cold-to-hot process in watching. After the power is turned off, the machine is a hot-to-cold process. At this time, the machine suffers from thermal expansion and contraction, which causes the chassis to rub off. The normal phenomenon, although it will not affect the viewing experience, shows that the work is not precise enough. Not all smart TVs will make such sounds.
2, the light does not boot
Answer: Pressing the standby button of the remote control that is assigned to the smart TV cannot be started. It is recommended to use the panel button to turn on the phone. If you press the “Channel +/-†button on the panel to boot, it may be a problem with the remote control.
3, the light is off, there is no sound, the screen is not light
A: First check if the power cable is connected properly, and then whether the power socket is connected to the power supply socket is normal or not. Then turn on the power switch. If not, turn on the power switch.
TOP5 Smart TV Picture Quality Failure
1. Black screen appears when the program changes station, the picture is still, skipping directly
A: The above three kinds of channel change methods are all normal phenomena. It is a setting method of the machine itself. If there is “Turntable standstill: ON/OFF†in the operation “Menu†option, you can change this item.
In another case, the machine is set to be still at the change screen, but some channels are black when switching channels. This is also a normal phenomenon. This is mainly due to the non-standard signals, causing the synchronous recognition of the circuit signals to track errors, and recovering in a short time. Is a normal phenomenon
2, there is a short, fat phenomenon
A: This phenomenon is normal. It is because China’s TV programs are currently in 4:3 format. When a 4:3 format signal is received on a 16:9 screen TV, the 16:9 screen TV will widen the 4:3 signal around. , so the image will look short and fat.
If you are not accustomed to adjust the screen ratio to other modes. The 16:9 screen is the development trend of digital TV in the future. It is not recommended to watch in the 4:3 mode for a long time on the left and right screens, which may cause uneven brightness in the middle and on both sides of the screen.
3, smart TV images have snowflakes
A: For signal problems, when users use outdoor antennas, most channels may show “snowflakeâ€; using closed-circuit signals may also show “snowflake†on individual/several channels; or it may be frequency drift and try to “fine-tune†or Manually search Taiwan."
4, smart TV down screen Huaping?
In the first case, the smart TV will scroll down, but press the home button to enter the system's solution: download the same series of firmware upgrades as your TV, step by step: press the home button to enter the system - you carefully find the system settings. One column - system settings - system software upgrades - local upgrades - patiently waiting for upgrades.
In the second case, the smart TV screen rewinds. Press the Home button to enter the system solution: download the same series of strong brush firmware as your own TV and force the upgrade to succeed. After the forced upgrade is successful, the screen image will return to normal.
In the third case, the smart TV screen is scrolled. Press the Home button to enter the system. After the upgrade is forced, press the Home button to enter the system. However, the screen is still the solution for the screen collapse. Refer to the first and second operations. .
The final Xiao Bian recommend you download, install sofa butler (http://), sofa assistant, in order to solve your problems.
According to a smart TV quality satisfaction survey, 32% of smart TV users said that at least one failure occurred within three years. Among them, the screen display, unable to install after the APP download, and upgrade failure are the hardest hit areas, and are also the places where users have the most fierceness.
Since then, the failures of the smart TV have been ranked twice, which is called "Smart TV Fault TOP5".
TOP1 Smart TV System Failure
1, smart TV upgrade failed
A: The smart TV upgrade is definitely a troublesome thing, it is easy to fail, and the result of the failure is no result, either the system is blank screen, or it can not start. What should I do if this happens? Only the mandatory brush or after-sale service is reported. Strong brush method please choose according to their TV model.
2. Insufficient operation fluency, when reading the mobile hard disk, turning pages to find files, the overall response is slow.
A: In this case, there is basically no solution, and the slower it is, the more similar the system is to water, and the more dirty it is.
TOP2T Smart TV Software Failure
1, pre-installed third-party software applications, flashback, can not be installed
A: For compatibility issues, it is recommended to download applications from the built-in app store because applications in the store are generally tested for compatibility. If you install third-party applications, it is recommended that you install compatible and adaptable products such as Aijia Market.
2, continuous switch app, let the TV change card
A: Due to limitations of the Android system, after launching multiple applications, multiple background processes will occupy system resources, which will slow down the operating system, such as Android phones on the market. In this regard, it is recommended that you download some cleanup tool applications to clean up the system cache. You can download the TV Security Assistant in the Aijia Market. The TV Security Assistant is a system tool software optimized for intelligent set-top boxes and smart TVs that can provide users with Remote installation of application software, multi-frequency interaction, one-click cleaning, network monitoring, network speed testing, file management, software management, software lock, and other functions to keep your TV at its best.
TOP3 Smart TV hardware failure
1. Smart TV installation SD card does not display
1) Solve it by upgrading or downgrading.
2) Wipe the SD card chip with the alcohol cotton, often the chip has grease or garbage, can not read the data inserted into the TV.
3) The thickness of the SD card is not enough. After inserting, the spring sheet cannot touch the chip. It can be solved by sticking one or two layers of transparent tape on the back of the SD card.
TOP4 smart TV boot failure
1. The smart TV emits a crispy “click†sound after watching or turning off the power.
A: The smart TV is a cold-to-hot process in watching. After the power is turned off, the machine is a hot-to-cold process. At this time, the machine suffers from thermal expansion and contraction, which causes the chassis to rub off. The normal phenomenon, although it will not affect the viewing experience, shows that the work is not precise enough. Not all smart TVs will make such sounds.
2, the light does not boot
Answer: Pressing the standby button of the remote control that is assigned to the smart TV cannot be started. It is recommended to use the panel button to turn on the phone. If you press the “Channel +/-†button on the panel to boot, it may be a problem with the remote control.
3, the light is off, there is no sound, the screen is not light
A: First check if the power cable is connected properly, and then whether the power socket is connected to the power supply socket is normal or not. Then turn on the power switch. If not, turn on the power switch.
TOP5 Smart TV Picture Quality Failure
1. Black screen appears when the program changes station, the picture is still, skipping directly
A: The above three kinds of channel change methods are all normal phenomena. It is a setting method of the machine itself. If there is “Turntable standstill: ON/OFF†in the operation “Menu†option, you can change this item.
In another case, the machine is set to be still at the change screen, but some channels are black when switching channels. This is also a normal phenomenon. This is mainly due to the non-standard signals, causing the synchronous recognition of the circuit signals to track errors, and recovering in a short time. Is a normal phenomenon
2, there is a short, fat phenomenon
A: This phenomenon is normal. It is because China’s TV programs are currently in 4:3 format. When a 4:3 format signal is received on a 16:9 screen TV, the 16:9 screen TV will widen the 4:3 signal around. , so the image will look short and fat.
If you are not accustomed to adjust the screen ratio to other modes. The 16:9 screen is the development trend of digital TV in the future. It is not recommended to watch in the 4:3 mode for a long time on the left and right screens, which may cause uneven brightness in the middle and on both sides of the screen.
3, smart TV images have snowflakes
A: For signal problems, when users use outdoor antennas, most channels may show “snowflakeâ€; using closed-circuit signals may also show “snowflake†on individual/several channels; or it may be frequency drift and try to “fine-tune†or Manually search Taiwan."
4, smart TV down screen Huaping?
In the first case, the smart TV will scroll down, but press the home button to enter the system's solution: download the same series of firmware upgrades as your TV, step by step: press the home button to enter the system - you carefully find the system settings. One column - system settings - system software upgrades - local upgrades - patiently waiting for upgrades.
In the second case, the smart TV screen rewinds. Press the Home button to enter the system solution: download the same series of strong brush firmware as your own TV and force the upgrade to succeed. After the forced upgrade is successful, the screen image will return to normal.
In the third case, the smart TV screen is scrolled. Press the Home button to enter the system. After the upgrade is forced, press the Home button to enter the system. However, the screen is still the solution for the screen collapse. Refer to the first and second operations. .
The final Xiao Bian recommend you download, install sofa butler (http://), sofa assistant, in order to solve your problems.
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