What if the millet box is broken? You can't do it yourself, otherwise, if there is a quality problem, Xiaomi's box will not be able to enjoy the warranty policy. The following time, please follow the author to go to a detailed understanding of the millet box after-sales service policy, to see what kind of conditions under the millet box to repair.
Millet Box Latest Products - Xiaomi Box
Millet box sale policy
Xiaomi Company promises to meet the following conditions, from the date of product sale (according to the actual date of receipt) from 7 days no reason to return, quality problems within 15 days replacement, one year warranty, you can submit an online order application or with Xiaomi customer service The center contacted to handle the return. You can submit an order form online or contact Xiaomi Customer Service Center for return and exchange (Information from Xiaomi official website).
Special Note: The following conditions are not handled return
1. Any goods not sold by the site () Xiaomi Tmall flagship store and operator sales channels (serial number does not match);
2, for the protection of goods (more than three bags of warranty products);
3. Unauthorized maintenance, misuse, collisions, negligence, abuse, liquid intake, accidents, alterations, incorrect installations, or product quality problems, or tearing, 4, altered labels, machine serial numbers, or anti-counterfeiting marks;
5. The outer packaging, accessories, gifts, and instructions of the product are incomplete, and the invoice is missing or altered;
6, due to force majeure damage;
Millet box is broken, how to return? Specific operation see the following content.
Returns: no reason to return within 7 days
1, Xiaomiwang buy
Within 7 days from the date of receipt, there is no reason to return for you. You can log in your account at Xiaomi.com, visit my order, find your order to purchase the box, and immediately apply for a return service online. You can also consult online customer service experts or visit the nearby millet home to face to face.
2, other electricity suppliers to buy
If you purchased the millet box on Tmall, Jingdong, and Yixun e-commerce website, you need to contact the merchant you purchased to coordinate the specific return issues. Xiaomi Tmall flagship store: Please contact Xiaomi Tmall customer service processing.
Replacement: Free replacement service within 15 days
Within 15 days from the date of receipt, due to quality problems and in line with the official replacement standards, free replacement of new aircraft. You can exchange goods in the following ways:
1. If your box is purchased on Xiaomi.com, you can apply for after-sales maintenance on this order.
Enter Xiaomi.com - My Order, find your order to purchase the box, click Apply for Sale. After submitting the after-sales service form online, customer service experts will contact you to guide you to send your mobile phone back to Xiaomi for replacement.
2. Visit the nearby Millet House or authorize maintenance outlets.
You need to bring: purchase invoices, network access agreements.
Replacement: free maintenance within 1 year
Non-human damage, free maintenance within 1 year warranty period. You can use the following ways to repair the millet box:
1. If your millet box is purchased on Xiaomi.com, you can apply for after-sales maintenance on this order. Enter Xiaomi.com - My Order, find your order to purchase the box, click Apply for Sale. After submitting the after-sales service form online, customer service experts will contact you to guide you to express the millet box back to Xiaomi for repair.
2. Visit nearby Millet House or authorize maintenance outlets.
You need to bring: purchase invoices, network access agreements.
note:
Millet box 24 hours customer service phone Millet home booking, query address: http://
Millet maintenance network query: http://=2
Millet Box Latest Products - Xiaomi Box
Millet box sale policy
Xiaomi Company promises to meet the following conditions, from the date of product sale (according to the actual date of receipt) from 7 days no reason to return, quality problems within 15 days replacement, one year warranty, you can submit an online order application or with Xiaomi customer service The center contacted to handle the return. You can submit an order form online or contact Xiaomi Customer Service Center for return and exchange (Information from Xiaomi official website).
Special Note: The following conditions are not handled return
1. Any goods not sold by the site () Xiaomi Tmall flagship store and operator sales channels (serial number does not match);
2, for the protection of goods (more than three bags of warranty products);
3. Unauthorized maintenance, misuse, collisions, negligence, abuse, liquid intake, accidents, alterations, incorrect installations, or product quality problems, or tearing, 4, altered labels, machine serial numbers, or anti-counterfeiting marks;
5. The outer packaging, accessories, gifts, and instructions of the product are incomplete, and the invoice is missing or altered;
6, due to force majeure damage;
Millet box is broken, how to return? Specific operation see the following content.
Returns: no reason to return within 7 days
1, Xiaomiwang buy
Within 7 days from the date of receipt, there is no reason to return for you. You can log in your account at Xiaomi.com, visit my order, find your order to purchase the box, and immediately apply for a return service online. You can also consult online customer service experts or visit the nearby millet home to face to face.
2, other electricity suppliers to buy
If you purchased the millet box on Tmall, Jingdong, and Yixun e-commerce website, you need to contact the merchant you purchased to coordinate the specific return issues. Xiaomi Tmall flagship store: Please contact Xiaomi Tmall customer service processing.
Replacement: Free replacement service within 15 days
Within 15 days from the date of receipt, due to quality problems and in line with the official replacement standards, free replacement of new aircraft. You can exchange goods in the following ways:
1. If your box is purchased on Xiaomi.com, you can apply for after-sales maintenance on this order.
Enter Xiaomi.com - My Order, find your order to purchase the box, click Apply for Sale. After submitting the after-sales service form online, customer service experts will contact you to guide you to send your mobile phone back to Xiaomi for replacement.
2. Visit the nearby Millet House or authorize maintenance outlets.
You need to bring: purchase invoices, network access agreements.
Replacement: free maintenance within 1 year
Non-human damage, free maintenance within 1 year warranty period. You can use the following ways to repair the millet box:
1. If your millet box is purchased on Xiaomi.com, you can apply for after-sales maintenance on this order. Enter Xiaomi.com - My Order, find your order to purchase the box, click Apply for Sale. After submitting the after-sales service form online, customer service experts will contact you to guide you to express the millet box back to Xiaomi for repair.
2. Visit nearby Millet House or authorize maintenance outlets.
You need to bring: purchase invoices, network access agreements.
note:
Millet box 24 hours customer service phone Millet home booking, query address: http://
Millet maintenance network query: http://=2